Text and Chat FNOL Support

In addition to the other options for customers to interact regarding claims Actec has introduced chat and text functionality to provide an additional channel of communication and offer a broader range of intake options to customers

  • Where is my claim check?
  • Do you know the name of the adjuster?
  • I have not heard back regarding my claim…

These simple interactions once required a phone call to a FNOL provider.  Text and chat are additional options for your customers to help improve their customer service experience and lower total program costs.  Actec offers the following:

  • Telephonic Intake
  • Email
  • Fax
  • Web
  • Text/Chat

Need a provider giving you the most options at a competitive price point?  Give Actec a call today.

Contact Paul Neleman, Vice President of Sales and Marketing (770) 916-6847