Custom Escalation Solutions

Every company large or small will face a catastrophic claim.  Each company has their own set of protocols in place to make sure the claim is handled in the most efficient way.  Actec will work with you to insure complete compliance and effectiveness.  We will listen to your needs and help you solve your challenges with meeting your unique requirements.

• A proven system to ensure all the contacts are not just called but actually contacted & tracked in our system
• Email and Text message technology for large escalation distributions
• Supervisor handling of all catastrophic follow up and distributions
• A detailed report is available on each escalation